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WHAT INFORMATION DO WE GATHER?
Physicians Advantage primarily gathers information for the purpose of responding to customer requests. We recognize that your information is sensitive and restrict our collection of it to the critical data needed to deliver a superior experience and results. As a visitor to our site, you can browse our pages without having any personally identifiable information revealed about you. Information we automatically collect via industry standard Web log files includes the URL from which you visited, the page you are visiting, your computer browser information and your IP address. We may also track the effectiveness of various promotions through the use of data collection devices known as "cookies." Cookies contain specific pieces of information on your computer hard drive, and can be set to store information during a visit or for a longer period of time. Our cookies are not tied to personally identifiable information. As a buyer using our Enroll in CAPS+ or Register for and Event service, you need to provide additional information so Physicians Advantage can provide those selections to you. This includes contact information, basic demographic information, and your purchasing requirements. The information collected varies according to the different purchasing categories and can be viewed by visiting the different forms located throughout our site. Cookies are also used to help streamline your experience on the site, automatically logging you in during future visits, for example. You are free to disable cookies at any time if your browser permits. However, you may not be able to utilize certain features of our site. As a visitor signing up for services, or other content, you will need to provide your contact information. Additionally, demographic information may be requested of you in order to provide a more customized experience. The specific information requested varies according to the different types of content requested by you, and can be viewed with each site. HOW DO WE USE YOUR INFORMATION? Physicians Advantage primarily uses the information we gather to improve your experience on our site through analysis and communication. Request for Quote. Buyers who utilize our Enroll in CAPS+ or Register for an Event services receive e-mails from us to facilitate your transaction. You cannot opt out of e-mails that are necessary to provide our services. Your use of Enroll in CAPS+ or Register for an Event requires an acceptance of our Terms and Conditions and includes your agreement that we may use your personal information to contact you and deliver information to you. Analysis. In our ongoing effort to improve the content and services we offer, we continually analyze the information we receive to identify trends and patterns in user behavior. Your personal information, when used in such a manner, is aggregated with others to amass enough data for such analysis. Testimonials and Feedback. We sincerely appreciate the feedback we receive from our users. Your feedback, both positive and negative, is forwarded to the appropriate departments at Physicians Advantage as necessary so we can continue to monitor and improve the service we provide. We may also share testimonials in our marketing literature but will do so without including personally identifiable information unless we have expressly asked for your permission to do so. Newsletters. Physicians Advantage offers valuable content through e-mail newsletters. Sign up is "opt-in" only, which means that you must sign up for a newsletter before you will start receiving it. If you no longer wish to receive any newsletter, we encourage you to opt out of these communications by changing your notification preferences as described below. E-mail Services. Physicians Advantage offers services such as "Tell a Friend" that allow visitors to notify other people via e-mail about its services. We do not use any e-mail addresses used in these communications for any purpose other than to send your e-mail. Other communications. From time to time, Physicians Advantage will send a promotional offer to our users that we believe will be of interest to you based on your profile. We also occasionally send surveys, general announcements, and service updates. If you do not wish to receive these communications, we encourage you to opt out of these communications by changing your notification preferences as described below. Agents. From time to time, we may utilize the services of third-party companies to help facilitate our business activities. These include bill-collection services, affiliate or incentive program providers, customer-service organizations, e-mail and postal-mail brokers, and marketing-service providers. These companies are subject to confidentiality agreements with us and are prohibited from using the information we provide for any reason except to perform the functions that Physicians Advantage has outlined for them. Affiliates. Physicians Advantage has established partnerships to provide our Enroll in CAPS+ or Register for an Event services. When a user has utilized these services through an affiliate, we will share information about these users to the affiliate as necessary. This information is typically reported in an aggregated format. Business Transfers. It is possible that our business may be merged with or sold to another business entity. During such a transaction, business information is typically one of the assets shared in the combined entity. In the event that this occurs, your personal information will be protected by the Physicians Advantage privacy policy in effect at the time. If your personal information will be used contrary to this policy, you will receive notice as described in the "Notification of Changes" section below. Legal Requests. As a good corporate citizen, Physicians Advantage is interested in protecting its members and the community at large. We will release account and other personal and other account information to legal authorities when we believe it is appropriate to comply with the law. In addition, OfficeSavers may choose to release information about you to relevant parties in relation to investigations of fraud, piracy or other unlawful activity in order to maintain a high level of trust and safety in our community. INFORMATION SECURITY Your information is stored on servers that are protected against unauthorized access through the use of safeguards such as "firewalls," encryption and Secure Socket Layers. We utilize many security techniques to protect your personal information. However, it is impossible to guarantee a perfect security system. ABOUT MY INFORMATION Physicians Advantage provides a number of ways for you to manage your personal information. Password. Physicians Advantage clients may be issued a user ID and password to access their accounts. As a client, you are responsible for all actions taken with your user ID and password. Do not share your password to any third parties, as you may be legally liable for any fees or liabilities that are incurred. If you believe that your password has been compromised, you should immediately change your password or contact Customer Care at mailto: estovall@physiciansadvantage.org or (904) 358-9797. CHILDREN Children (persons under the age of 18) must have the consent of an adult to use Physicians Advantage services. LEGAL DISCLAIMER Although we have attempted to address the various privacy-related issues you are likely to encounter, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private from unauthorized access. Also, Physicians Advantage contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies to information collected by Physicians Advantage alone. NOTIFICATION OF CHANGE We may amend this Privacy Policy for minor changes at any time by posting the amended terms on the Site. All minor amended terms shall be effective upon posting. If we make material changes to this policy, we will notify you by e-mail or by posting a prominent notice for 30 days prior to the change taking effect. |
